Terms and Conditions
Welcome to Luvsteps. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site.
1. Introduction
This website (“Luvsteps.com”) is owned and operated by LUV FASHION CO., LTD. By accessing or using our website and services, you agree to be bound by the following terms and conditions, which may be updated periodically. We recommend checking this page regularly for updates. Please read them carefully before using our site. Our business registration number is 0110646660, and our business address is 62 D. Nguyen Khang, Yen Hoa, Cau Giay, Hanoi, Vietnam. You can reach us at contact@luvsteps.com or call us at +84 788408509.
2. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, along with our Privacy Policy. If you do not agree to these terms, please do not use our website. We reserve the right to modify these terms at any time, and your continued use of the site constitutes acceptance of any changes.
3. Access to the Website
Access to this website is granted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We will not be liable if the website is unavailable for any reason at any time. We may restrict access to some parts or all of this website as necessary.
4. Linked Sites
Our website may contain links to other websites (“Linked Sites”), which are not operated by Luvsteps.com. We have no control over these Linked Sites and accept no responsibility for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each site.
5. Privacy Policy
Our privacy policy, which outlines how we use your information, can be found on the Privacy Policy page. By using this website, you consent to the processing of your information as described in the privacy policy and warrant that all data provided by you is accurate.
6. Prohibitions
You must not misuse this Website. Prohibited actions include, but are not limited to:
- Committing or encouraging criminal offenses
- Transmitting or distributing viruses, trojans, worms, logic bombs, or other malicious or harmful material
- Hacking or corrupting data
- Causing annoyance to other users
- Infringing on others’ proprietary rights
- Sending unsolicited advertising or promotional material (spam)
- Attempting to affect the performance or functionality of any computer facilities accessed through this Website
Violating these provisions constitutes a criminal offense, and Luvsteps.com will report any such breach to law enforcement and disclose your identity.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, programs, data, or other proprietary material due to your use of this Website or downloading any material posted on it or on any Linked Sites.
7. Intellectual Property, Software, and Content
All intellectual property rights in the software and content made available on or through this website remain the property of Luvsteps.com or its licensors and are protected by copyright laws and treaties worldwide. You may store, print, and display the content supplied solely for your personal use. You are not permitted to publish, manipulate, distribute, or reproduce any content or copies of the content in any format without our written permission.
8. Terms of Sale
By placing an order, you agree to purchase a product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
(a) Our Contract
When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email is only an acknowledgement and does not constitute acceptance of your order. A contract between us is not formed until we send you an email confirming that the goods have been dispatched to you. Only the goods listed in the confirmation email will be included in the contract.
(b) Pricing and Availability
We strive to ensure that all details, descriptions, and prices on this website are accurate, but errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we cannot contact you, we will treat the order as cancelled. If you cancel and have already paid for the goods, you will receive a full refund. Additional delivery costs will be charged where applicable and included in the total cost.
(c) Payment
Upon receiving your order, we will carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The funds received upon the debiting of your card will be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email, the funds paid as a deposit will be used as consideration for the value of goods you have purchased as listed in the confirmation email.
(d) Payment Methods
We accept payment through various services, including PayPal.
9. Disclaimer of Liability
The material on this Website is provided without guarantees, conditions, or warranties regarding its accuracy. Unless expressly stated otherwise, Luvsteps.com and its suppliers, content providers, and advertisers exclude all conditions, warranties, and terms implied by statute, common law, or equity. They will not be liable for any damages, including but not limited to direct, indirect, special, consequential, punitive, or incidental damages, or damages for loss of use, profits, data, or other intangibles, damage to goodwill or reputation, or the cost of substitute goods and services, arising from or related to the use, inability to use, performance, or failures of this Website or the Linked Sites. This does not affect Luvsteps.com’s liability for death or personal injury from its negligence, fraudulent misrepresentation, misrepresentation of a fundamental matter, or any other liability that cannot be excluded or limited under applicable law.
10. Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.
11. Disclaimer as to Ownership of Trademarks, Images of Personalities, and Third-Party Copyright
Unless expressly stated, all persons (including names and images), third-party trademarks and content, services, and/or locations featured on this Website are not associated, linked, or affiliated with Luvsteps.com. You should not rely on such a connection or affiliation. Any trademarks/names featured are owned by the respective trademark owners. Where a trademark or brand name is referred to, it is used solely to describe or identify products and services and is not an assertion that such products or services are endorsed by or connected to Luvsteps.com.
12. Indemnity
You agree to indemnify, defend, and hold harmless Luvsteps.com, its directors, officers, employees, consultants, agents, and affiliates, from any third-party claims, liability, damages, and costs (including legal fees) arising from your use of this Website or your breach of the Terms of Service.
13. Variation
Luvsteps.com reserves the right to amend, remove, or vary the services and/or any page of this website at any time without notice.
14. Invalidity
If any part of the terms of service is unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of the terms of service will not be affected, all other clauses remaining in full force and effect. Where possible, if any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.
15. Complaints
We operate a complaints handling procedure that we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments.
16. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
17. Entire Agreement
These terms and conditions constitute the entire agreement between you and Luvsteps.com and supersede any and all preceding and contemporaneous agreements between us. Any waiver of any provision of the terms and conditions will be effective only if in writing and signed by a director of Luvsteps.com.
Thank you for visiting Luvsteps. We appreciate your business and look forward to serving you.
Luvsteps – Where Every Step is a Step in Love.